Healthcare administration software

Every moment of care, on record.

TruMemo brings scheduling, visit verification, medication records, caregiver certifications and payroll into one calm workspace. It's built for home and community based services, home health agencies, nurse registries and assisted living facilities.

Request a demoWatch the 76-second tour
  • EVV built in
  • MARS medication records
  • PT · OT · ST therapy notes
Scroll to explore

The platform

Four squares. One system.

Each square in the TruMemo mark stands for one part of your agency. The software keeps all four in step, so nothing falls between them.

Click a cube or card to explore
People

Your team, ready for every shift.

  • Employee management
  • Roles & user access
  • Staff availability
  • Time off
  • Certification tracking
  • Bulk import
Explore People
Care

Every client, fully documented.

  • Client demographics
  • Medications (MARS)
  • Behavior notes
  • Caregiver & nurses notes
  • Therapy & wound care
Explore Care
Operations

Visits that verify themselves.

  • Scheduling
  • Electronic visit verification
  • Real-time notifications
  • Note reminders
  • Team chat
Explore Operations
Business

Records that hold up and pay out.

  • Service authorizations
  • Professional claims
  • Payroll integration
  • Quarterly & annual reports
  • Audit-ready records
Explore Business

Care settings: Home & Community Based Services, Home Health Agencies, Nurse Registries, Assisted Living Facilities, Physical Therapy, Speech Therapy, Occupational Therapy, Wound Care.

Before and after

From binders and spreadsheets to one true record.

Patient documentation in one place, certifications in another, timesheets somewhere else. Audits turn into a scramble. TruMemo pulls every record into a single client profile, so the answer to any question is one search away.

5separate paper trails

Who we serve

Made for the way your care works.

Support people at home and in their community.

Document waiver services with verified visits, behavior notes and caregiver notes every case manager can read, without a binder in sight.

  • Electronic visit verification
  • Behavior notes
  • Caregiver notes
  • Scheduling

A day of care, recorded

07:52AM

Clock-in, verified

Maria arrives at Mr. Alvarez's home and clocks in. TruMemo records the time and confirms her location against his address.

Electronic visit verification

Visits that verify themselves.

As caregivers move through their day, TruMemo confirms each stop by time and location. The office sees every visit as it happens, and the records are ready for billing.

  • Alvarez residenceMaria Lopez · Within 18 ft
    Scheduled
  • Chen residenceMaria Lopez · Within 25 ft
    Scheduled
  • Okafor residenceMaria Lopez · Within 12 ft
    Scheduled
  • Rossi residenceMaria Lopez · Within 30 ft
    Scheduled
0 / 4visits verified today

Therapy & wound care

Therapy notes that show progress.

Physical, occupational and speech therapy, plus wound care. Plans of care, visit notes and long-term reports in one place, built around measurable goals.

  • Plan of careGoals and a treatment plan for each client.
  • Visit notesExercises, level of assistance and client response at every session.
  • Progress trackingMeasurable goals reviewed from daily to yearly.
  • Shared with the care teamCaregivers and nurses see the plan they help carry out.
  • Compliance-ready documentationComplete, signed notes ready for review.
GoalWalks 150 ft with a walker and standby assist in 80% of trials
Sample client data
0%25%50%75%100%Goal 80%JunJulAugSepOctNov70%

Compliance

Ready for the audit before it's announced.

Navigating audits and maintaining compliance can put a heavy burden on a care business. TruMemo keeps documentation, certifications and reporting complete as you go, so a survey is a normal day.

68%Audit-ready
  • Plans of care up to date
  • Visit records verified
  • Medication records complete
  • Progress notes signed
  • Caregiver certifications current

Certification tracking

Sample team
DO

Daniel Ortiz

DSP · Med admin training

Current to Aug 2027Current
AB

Aisha Bello

LPN · Nursing license

Current to Mar 2027Current
JK

James Kim

HHA · CPR & First Aid

Expires Nov 1914 days left
ML

Maria Lopez

CNA · CPR & First Aid

Current to Nov 2027Current

Try it yourself

An auditor just walked in.

They want one client's complete file: service authorization, attendance, medications, notes and staff credentials. Here is the same request on paper and in TruMemo.

On paperBinders & filing cabinets
0h 00melapsed
  • Service authorizationNot started
  • Attendance sign-in sheetsNot started
  • Medication records (MAR)Not started
  • Behavior notesNot started
  • Caregiver daily notesNot started
  • Staff CPR & licensesNot started
In TruMemoOne search
00:00elapsed
Eastern (UTC-5)

Your workspace

Everything you need for today’s care.

Care & documentation

ClientsProfiles and client records.
Clients List
CaregiversYour care team, in one place.
Caregiver List
Behavior NotesBehavioral observations and notes.
Behavior Notes
MedicationsMedication lists and administration.
Medication Entry (MARS)
RA

Robert Alvarez

HCBS waiver · Client ID 20417
Collecting…

Audit packet

Export PDF
DocumentDetailStatus
Service Authorization—Waiting
Attendance (EVV)—Waiting
Medications (MARS)—Waiting
Behavior Notes—Waiting
Caregiver Notes—Waiting
Staff credentials—Waiting

Illustrative timings for demonstration, not measured results.

Our story

Built from the real work of running a care business.

We built TruMemo from the ground up around the problems providers actually face, from keeping records accurate and compliant to running an efficient, profitable operation.

Recognizing the need for a more streamlined approach, we created one platform for owners, caregivers and administrators. It lets leadership oversee, delegate and optimize with confidence, and spend their time on care and growth.

For owners

See the whole agency at once.

Oversee every team and client, delegate with confidence and keep an eye on profitability without chasing reports.

For administrators

Stop chasing paperwork.

Schedules, certifications, notes and audits live in one place, so the spreadsheet chase ends.

For caregivers

Record care in a few taps.

Clock in, log medications and write notes right after the visit, while the details are fresh.

Product tour

See TruMemo in 76 seconds.

Play the tourPlay the 76-second product tour, 01:16
What the tour covers
  • 0:00 Meet TruMemo: the all-in-one platform for care agencies.
  • 0:06 All-in-one healthcare administration: scheduling, visit verification, medication records, notes and payroll in one place.
  • 0:27 Streamline to a single platform: replace binders and separate tools with one record per client.
  • 0:55 Focus on delivering quality care: less paperwork for owners, administrators and caregivers.

Request a demo

See TruMemo with your own workflow.

Tell us a little about your agency and we'll show you the parts that matter to you.

  1. We get in touchSomeone from TruMemo contacts you to pick a time.
  2. A walkthrough for your settingHome care, home health, registry, assisted living or therapy.
  3. A plan for your recordsImport your clients and caregivers in bulk, then bring schedules and documents across.
TruMemoTMEvery moment of care, on record.

Please don't include patient or health information.

Product tourTruMemo in 76 seconds